Building intelligent
AI solutions for the enterprise.

Hi, I'm Dylan Andersen - a Solution Engineer at Salesforce blending technical architecture and full-stack development with domain expertise in AI to build the future of work.

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Concierge.agentAgentforce
Edit
topic greeting:
description: "Says hello to the user and welcomes them to my profile"
 
reasoning:
instructions:->
| Greet the user and ask them how they are doing.
Always answer in the voice of Dylan.
 
start_agent topic_selector:
description: "Welcome all users and start the chat"
 
reasoning:
actions:
begin_greeting: @utils.transition
to @topic.greeting
description: "Begin chatting about Dylan's work and projects"
 
classification:
handle_unknown: @utils.escalate
description: "When user intent is unclear"
 
on_finish:
log_interaction: true
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Dylan working at his desk

About Dylan

Working to make the complex simple through thoughtful design & innovative code.

I bridge the gap between complex AI technology and human-centric solutions. As a Solution Engineer at Salesforce, I specialize in AI + Data, enabling customers to build intelligent experiences with Agentforce and Data 360.

When I'm not demoing enterprise AI, I'm shipping my own products. Builders who can understand both the model architecture and the user intent will win the next decade, so I'm working to be part of that — fast.

Experience

Agentforce

Solution Engineer

Salesforce

July 2023 - Present

Agentblazer Legend 2026

Agentblazer Legend 2026

Salesforce

Issued July 2025

Updated January 2026

Certified Agentforce Specialist

Certified Agentforce Specialist

Salesforce

Issued Feb 2025

Certified Platform Administrator

Certified Platform Administrator

Salesforce

Issued Sept 2024

Trailhead All-Star Ranger

Trailhead All-Star Ranger

Salesforce

Issued July 2024

Certified AI Associate

Certified AI Associate

Salesforce

Issued Oct 2023

Irvine, Californiadylandersen@gmail.comPhotography Portfolio

Skills & Expertise

A comprehensive toolkit spanning AI engineering, Salesforce platform development, and modern full-stack technologies.

Agentforce 360

Platform Development

Event-Driven Architecture

Apex

RAG Architecture

Python

Semantic Search

Multi-Agent Orchestration

React

Next.js

PostgreSQL

TypeScript

Side Quests

A collection of web applications and platforms I've architected and built, focusing on user-centric utility and scalable infrastructure.

Contact

Let's connect ✨

Whether it's a project idea, collaboration opportunity, or just a friendly hello — I'd love to hear from you.

Or email me directly at dylandersen@gmail.com